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What time does the festival start?

Please see our Info page.

I placed an order, but did not receive my ticket(s).

Please contact Festival Ticketing Support.

Where do I park for the event?

There is no festival parking on site. All parking for this event will be offsite and serviced by our free shuttle system. Review parking info on our Getting Here page.

Is the festival all ages?

Yes, Smokers Club Fest is open to all ages. Children 5 and under are free.

Do you have VIP Tables and Bottle Service?

Yes, please check out the information HERE.

Do you have Hotel Packages?

Yes, you can find Hotel Package info HERE.

Do you have a Lost & Found?

Lost & Found will be at the information tent near the Main Entrance.

Can I bring a camera?

A phone camera or a small point and shoot without interchangeable lenses is fine to bring in. No video cameras (including Go-Pros) or professional cameras will be allowed into the event.

Is there public transportation to the event?

Please check our Getting Here page for public transportation information.

Are there lockers at the festival?

Yes. Please review our Lockers page.

Where is the Uber/Lyft drop off point?

Please review our Getting Here page.

Can I take public transportation to the festival?

Yes. Please review our Getting Here page.

Will there be free water refill stations?

Yes

Will there be food on site?

Yes

Will there be ATMs on site?

Yes

What if my question isn’t asked frequently enough to be listed here?

Please contact us with any other questions you may have HERE.